Computer Performance That Actually Works
We've been fixing sluggish systems since 2018. Not through magic formulas or overnight miracles—just methodical diagnosis, honest assessments, and solutions that stick around longer than a few weeks.
Who Handles Your Systems
Petra Lindqvist
Senior Performance Analyst
Spent twelve years diagnosing why systems slow down. Started with laptop repairs in Birmingham and now handles complex business infrastructure. Still gets excited about finding that one process eating 40% of CPU.
Siobhan Kerrigan
System Optimization Lead
Before joining us in 2020, she worked at a manufacturing firm where slow terminals cost actual production time. Brings that urgency to every assessment—knows that waiting three minutes for software to load adds up quickly.
What We Actually Do
System Diagnostics
We start by running a full scan of your setup. Takes about 90 minutes, sometimes longer if there's a lot to untangle. You'll get a straightforward report—no technical jargon that needs translation.
Most problems fall into predictable categories: too many startup programs, outdated drivers, fragmented storage, or just accumulated digital clutter from years of use. Occasionally we find something unusual, but that's rare.
- Boot time analysis and startup sequence review
- Resource usage patterns during typical workloads
- Storage health check and fragmentation assessment
- Network performance and connectivity testing
Performance Optimization
After diagnosis comes the actual work. We remove unnecessary bloat, adjust configurations, update what needs updating, and organize your storage more efficiently. Nothing gets deleted without permission.
Results vary depending on your starting point. An older system with years of accumulated issues will see more noticeable improvement than a relatively new machine with minor slowdowns. We're honest about what's possible before starting.
- Safe removal of redundant software and processes
- Driver updates and system configuration tuning
- Storage optimization and intelligent file organization
- Security settings review and privacy enhancements
Service Pricing
Transparent costs with no hidden extras. Prices include the assessment, work, and follow-up support. If we can't improve your performance noticeably, we'll tell you before charging for optimization work.
System Health Check
- Full diagnostic scan and analysis
- Detailed performance report
- Specific recommendations
- 30-minute consultation call
- Valid for three months
Performance Boost Package
- Complete system optimization
- Software cleanup and updates
- Configuration improvements
- Storage organization
- Two weeks of follow-up support
Enterprise Support
- Ongoing performance monitoring
- Monthly optimization sessions
- Priority support response
- Quarterly system reviews
- Custom reporting for your team
How We Work Through It
Initial Contact and Discussion
You reach out through our contact form or phone. We ask about your specific issues—when the slowdowns happen, what you're trying to accomplish, how long it's been going on. Takes about fifteen minutes. Sometimes we can identify the problem right then.
Diagnostic Assessment
We run our diagnostic tools, either remotely or on-site depending on your preference. This creates a baseline of how your system currently performs. We look at boot times, resource usage under normal conditions, storage health, and network performance. Results go into a report you can actually read.
Review and Recommendations
We explain what we found and what can be improved. Some fixes are quick—disabling unnecessary startup items, clearing temp files. Others require more work like driver updates or hardware upgrades. You decide what makes sense for your budget and needs.
Implementation and Testing
If you proceed with optimization, we make the agreed changes carefully. Everything gets tested afterward to confirm improvements. You'll see before-and-after metrics for boot time, application launch speeds, and overall responsiveness. Most work completes within a few hours.
Follow-Up Support
We check back in after two weeks to make sure everything's still running smoothly. Sometimes new issues surface after optimization—we address those at no extra cost. You get direct access to our support team during this period. After that, you can reach out anytime if questions come up.